Terms and Conditions R55 — Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member") and r55 ("Platform" or "We") governing the use of all services available on r55.ng, including but not limited to Slot Games, Sports Betting, Live Casino, fish shooting games, and mobile app services.

By accessing, registering, or using r55 services in any form, you confirm that you have read, understood, and agreed to all the terms set out in this document. If you do not agree with any of these terms, please discontinue use of the service and contact our support team.

All r55 services are offered in Indonesian Rupiah (IDR) and are intended for users located or residing in regions permitted by local regulations. R55 reserves the right to restrict access from certain regions without further explanation.

To use r55 services in full, you are required to register an account by providing accurate, complete, and up-to-date information. The information requested includes your full legal name, active phone number, email address, and date of birth.

Each user is only permitted to hold one active account. Registering more than one account, for any reason, is a serious violation that may result in the freezing of all associated accounts and the cancellation of all balances within them.

• You are solely responsible for keeping your account password confidential.
• Do not share your login credentials with anyone, including family members.
• Report immediately to the r55 support team if you suspect unauthorized access to your account.
• Accounts may not be transferred, sold, or lent to any other party under any circumstances.

R55 reserves the right to request additional verification at any time if suspicious activity is detected on your account, including unusual profile changes or inconsistent transaction patterns.

As part of r55's commitment to platform security and integrity, all members are required to complete an identity verification process (Know Your Customer / KYC) before making their first withdrawal. This process is fully secure and the data collected is used solely for internal verification purposes.

Documents required for the KYC process include:

• A valid government-issued photo ID (National ID, Driver's License, or Passport).
• A selfie holding the identity document.
• Proof of ownership of the registered bank account or e-wallet (if requested).

The KYC process is typically completed within 24 hours of receiving complete documentation. Once verified, you will not need to repeat this process for future withdrawals.

R55 accepts deposits via a variety of payment methods available to users in Indonesia, including bank transfers (BCA, Mandiri, BNI, BRI), digital wallets (DANA, OVO, GoPay), and QRIS. All deposits must be made from a bank account or e-wallet registered in the member's own name.

Deposit terms applicable at r55:

• Minimum deposit amounts vary by payment method — check the cashier page for the latest details.
• Deposited funds are non-refundable except under certain conditions approved by the r55 team.
• R55 does not charge transaction fees for deposits; however, your bank or e-wallet provider may apply fees on their end.
• If a deposit has not been credited within 30 minutes, contact r55 support immediately with proof of transfer.

Withdrawals from your r55 account can be made at any time while the service is active. All withdrawals can only be processed to a bank account or e-wallet registered under the same name as your r55 account — no exceptions to this policy.

Important things to note regarding withdrawals:

• Your first withdrawal requires a completed KYC verification.
• The average withdrawal processing time is under 5 minutes for e-wallets and under 15 minutes for bank transfers.
• Daily minimum and maximum withdrawal limits apply based on account level. VIP members have higher limits.
• Bonus balances must meet rollover requirements before they can be withdrawn.
• R55 reserves the right to conduct additional security checks for large withdrawals.

If a withdrawal is delayed beyond the normal estimated timeframe, you may contact the r55 support team via 24-hour live chat. Our team will treat delayed withdrawal reports as a priority.

R55 offers a variety of bonus and promotion programs to members, including welcome bonuses, weekly cashback, reload bonuses, and special event promotions. Each bonus has specific terms and conditions that apply and must be read carefully before claiming.

General terms applicable to all r55 bonuses:

• Every bonus has rollover (turnover) requirements that must be met before bonus funds can be withdrawn.
• Bonuses may only be claimed once per promotion, per account, per phone number, per IP address, and per device.
• R55 reserves the right to void bonuses and related wins if promotional abuse is proven.
• Bonuses cannot be combined unless explicitly stated in the terms of that promotion.
• R55 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games available at r55 use a Random Number Generator (RNG) system certified by an independent auditing body. This guarantees that every game outcome is truly random and cannot be manipulated by anyone, including r55 itself.

General game rules applicable across the entire r55 platform:

• Confirmed bets cannot be cancelled or modified.
• In the event of a technical disruption during a game, r55 will complete the round in progress once the connection is restored, or cancel the bet and return the full balance.
• Wins are calculated based on the payout table in effect at the time the bet is placed.
• R55 reserves the right to void bets believed to have resulted from system errors or technical faults, and to refund the bet amount to the member.

To maintain platform integrity for all members, r55 strictly prohibits the following conduct:

• Using software, bots, or automated tools to play or manipulate game outcomes.
• Player collusion to gain unfair advantage, particularly at Live Casino tables.
• Money laundering or using the r55 platform for any illegal purpose.
• Registering an account using a false identity or someone else's identity.
• Exploiting technical vulnerabilities (bug exploitation) for financial gain.
• Distributing, selling, or granting account access to another party.
• Threatening, harassing, or offensive behavior toward other users or r55 staff.

Violations of the above may result in actions ranging from warnings, feature restrictions, and temporary suspension, to permanent account closure and cancellation of all balances without compensation.

R55 reserves the right to suspend or close a member's account at any time if there is suspicion or evidence of a violation of these Terms and Conditions. Suspension or closure decisions are final unless an error on the part of r55 is proven.

Members may also request voluntary account closure at any time by contacting the r55 support team. For self-requested closures, any remaining balance (excluding bonus funds that have not met rollover requirements) will be processed through a normal withdrawal before the account is closed.

R55 is committed to providing a stable, secure, and reliable service. However, as with any technology platform, we cannot guarantee that the service will be entirely free from disruptions, errors, or temporary outages.

Under the following circumstances, r55 cannot be held liable:

• Technical disruptions caused by factors beyond r55's control (force majeure, third-party infrastructure outages, etc.).
• Losses resulting from a user's negligence in maintaining account security.
• Indirect losses arising from the use of or inability to use r55 services.
• Loss of internet connection on the user's end during an active game.

R55 takes full responsibility for the integrity and fairness of the gaming system, the security of funds held on the platform, and the processing of withdrawals in accordance with applicable terms.

R55 is fully committed to the principles of responsible gaming. We believe online entertainment should remain enjoyable and never become a burden. To support this, r55 provides a range of tools you can activate directly from your account settings:

• Deposit Limit: Set a maximum deposit amount per day, per week, or per month.
• Loss Limit: Set a maximum loss limit for a given period before your account is automatically locked for that session.
• Play Time Limit: Enable a time reminder to alert you when you have been playing for too long.
• Pause Mode (Self-Exclusion): Suspend your own account access for a period of 24 hours, 7 days, or longer if needed.

If you or someone you know shows signs of problem gambling, we encourage you to seek professional help immediately. More information is available on the Responsible Gaming us.

R55 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. All changes take effect immediately upon publication on this page.

The date of the last update will always be displayed at the top of this page. We strongly recommend reviewing this page periodically, especially before making a deposit or claiming a bonus, to ensure you are always aware of the latest applicable terms.

Continued use of r55 services after changes are published constitutes your acceptance of those changes. If you disagree with any changes made, you have the right to stop using the service and close your account.