At r55, privacy is not just words on paper. It is a genuine commitment embedded in every layer of our system. This page transparently explains what data we collect, how we use it, who can access it, and what rights you hold as a member.
r55's Privacy Commitment: Your personal data will never be sold, rented, or shared with third parties for commercial purposes. Data is used solely for platform operations and applicable legal obligations.
Every step we take in managing member data is guided by these six core principles.
All data stored on r55 servers is encrypted using the AES-256 standard. Communication between your device and our servers always uses TLS 1.3 — no data is transmitted in plain text.
Your personal data — name, phone number, email address, and other account information — will never be sold, rented, or exchanged with any party for their commercial gain.
As an r55 member, you have full rights to access, correct, download, or delete your personal data at any time. All requests are handled by our team within a maximum of 7 business days.
R55 only collects data that is strictly necessary to operate the service. We do not collect data that is irrelevant or goes beyond the functional needs of the platform.
The r55 privacy policy is designed in line with internationally recognized data protection principles, including standards relevant to digital platforms serving users in Indonesia.
You can precisely control what notifications and communications you receive from r55 — from promotions to transaction alerts — directly from your account settings, without needing to contact support.
R55 collects two categories of data: information you provide directly when registering and using the platform, and data collected automatically when you access our services.
| Data Type | Example | Status |
|---|---|---|
| Identity Data | Full name, date of birth, ID number | Required |
| Contact Data | Phone number, email address | Required |
| Financial Data | Bank account / e-wallet number (encrypted), transaction history | Required |
| Verification Data (KYC) | National ID/driver's license photo, verification selfie photo | Required |
| Activity Data | Game history, session duration, game preferences | Automatic |
| Technical Data | IP address, device type, browser/app version | Automatic |
All financial data such as bank account numbers and e-wallet details are stored in encrypted form. r55's internal team cannot view your full account number — only the last four digits are displayed for verification purposes.
Data is collected through several different mechanisms, depending on the source and context of use:
The data we collect is used exclusively for the following purposes:
R55 does not use member data for third-party advertising, commercial profiling, or sale to data brokers. Your data is here to make r55 work better for you — not for anyone else's benefit.
R55 does not sell members' personal data to any party. However, to operate the platform, we work with a number of trusted third parties bound by strict confidentiality agreements:
Additionally, r55 may share data with legal or regulatory authorities when required by a court order or applicable regulations. In such cases, we share only the minimum data strictly necessary.
If you receive a communication claiming to be from r55 and asking for login credentials or sensitive personal data through unofficial channels, never respond. r55 will never ask for your password via email, chat, or phone.
Data security is an investment, not a choice. r55 implements a multi-layered security system to protect all member data from unauthorized access, breaches, or damage:
While r55 applies the highest security standards, no system can be 100% immune to threats. You also play an important role in keeping your account secure by using a strong password and enabling two-factor authentication (2FA).
The r55 website and app use cookies and similar technologies to ensure a smooth and personalized browsing experience. Cookies are small files stored on your device that help the platform remember your preferences and login session.
Types of cookies used by r55:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may disrupt core functions of the r55 platform.
R55 retains members' personal data for as long as the account is active and for a defined period after closure, in accordance with applicable legal obligations and operational requirements.
As an r55 member, you hold a number of rights you can exercise at any time regarding your personal data:
Request a copy of all personal data we hold about you at any time.
Update or correct inaccurate data directly from your account settings.
Request deletion of your personal data when your account is closed, subject to applicable retention policies.
Download your personal data in a machine-readable format for transfer to another service.
Restrict how we use your data in certain situations while keeping your account active.
Object to the processing of certain data, including for direct marketing purposes.
To exercise any of the above rights, contact the r55 support team via live chat. Each request will be handled within a maximum of 7 business days. Your identity may need to be verified before the request is processed to ensure security.
R55 services are exclusively intended for individuals aged 18 and above. r55 does not knowingly collect personal data from anyone under the age of 18.
If we discover that data from a person under 18 years of age has entered our system, the account in question will be immediately suspended, all balances returned to the legal guardian, and the data permanently deleted from our system as soon as possible.
If you know of a minor using r55 services, please report it immediately to our support team. It is our shared responsibility to keep the platform safe and age-appropriate.
R55 reserves the right to update this Privacy Policy at any time to reflect changes in data management practices, regulatory changes, or platform service improvements. All updates will be published on this page with a revised update date.
For material changes that significantly affect your privacy rights, r55 will send a notification via email or in-app at least 14 days before the change takes effect, giving you sufficient time to review and decide whether to continue using the service.
Continued use of r55 services after a policy update is published constitutes acceptance of the updated policy. We strongly recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, the r55 team is ready to assist through several channels:
For formal data requests (access, correction, deletion), we recommend submitting a written request by email and including your account number to ensure faster and more accurate processing.
R55 is committed to addressing every privacy inquiry with seriousness and transparency. Your privacy is a right, not a privilege — and we are here to ensure that right is fully protected.